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How to find a reliable timber truss company in Newcastle


Are you’re a homeowner in the Newcastle area? Are you looking to build a new home? You’ll be in need of some new timber trusses. It can be difficult to know which timber truss company to trust. There are so many factors to consider. There are companies offering what looks like the same services. So how do you know which company is best for your needs?

Newcastle Frame and Truss are committed to helping homeowners make the right choices. Read on to learn more about how to find a reliable timber truss company.

Reputation of timber truss suppliers

The easiest way to find a reliable Newcastle timber truss company is to learn more about them. The most reliable companies will have evidence of their work online. They can provide photos of  completed projects or direct customer reviews.

There are many ways to learn about a company’s reputation apart from its own website and social platforms. One of the easiest ways is to take a look at Google, which has customer reviews and a straightforward star rating system.

Timber truss standards

Timber TrussA reliable company upholds high standards across every project that they undertake.  This includes customer service, the materials and employees involved.

Companies will provide proof of their work online with photos. This is a sign that they trade to the latest regulations and guidelines, ensuring everybody’s safety.


Reliable timber truss companies are always upfront and honest. All areas of the business should be transparent. This includes  estimations regarding pricing and the expected of completion of works.

Cutting corners, bad service and not spending enough time with you may be a red flag. Trustworthy companies provide transparency about their services to build customer confidence. 

Reliable timber truss companies at a glance

  • Customer reviews are available when requested.
  • Evidence of good industry practices.
  • Good communication regarding the update of a project.
  • Transparency with costs, service time and risks.
  • Pride in the quality of the work completed.

Keep all of these factors in mind when seeking a timber truss company in Newcastle.

Contact Newcastle Frame and Truss today

Contact us at Newcastle Frame and Truss or call on 0437 437 231.

We service the areas of Adamstown Heights, Birmingham Gardens, Bar Beach, Broadmeadow, Northern Sydney Newcastle, Callaghan, Hunter Regions, Black Hills, Wyong, Beresfield and surrounding areas.